Introduction
At ZeSail, we value the protection of your personal data. This policy explains how we collect, use, and protect your data.
Privacy Policy
Last updated: March 25, 2026
Data Collection
Our platform collects the following personal data: • Identity information: first name, last name, email address, phone number • Account information: username, password (encrypted), profile photo • Business information (for operators): company name, tax number, trade registry details • Boat information: vessel specifications, photos, location data • Booking data: dates, payment information, passenger manifests • Passport information: passport copies uploaded via the guest portal • Usage data: page views, preferences, browser information • Location data: for route planning and weather services
Data Usage
We use the collected data for the following purposes: • Managing and processing charter bookings • Creating and managing operator and customer accounts • Processing payment transactions • Providing AI-powered services (automatic translation, smart descriptions, route recommendations) • Offering personalized experiences and recommendations • Managing the loyalty program • Ensuring platform security • Fulfilling legal obligations • Customer support and communication
Data Storage & Security
Your data is protected on Supabase infrastructure using industry-standard security protocols: • All data is transmitted with SSL/TLS encryption • Passwords are one-way encrypted using the bcrypt algorithm • Multi-tenant architecture isolates operator data from one another (Row Level Security) • Regular backups and disaster recovery plans are in place • Personal data is retained for the duration of applicable legal retention periods • Data is permanently deleted within 30 days after an account deletion request
Cookies
Our platform uses the following cookies: • Essential cookies: session management, authentication, security • Functional cookies: language preference, theme selection, user settings • Analytics cookies: page view statistics, usage analysis You can manage your cookie preferences through your browser settings. Disabling essential cookies may prevent the platform from functioning properly.
Third-Party Services
We work with the following third-party providers to deliver our services: • Supabase: database, authentication, and file storage • Vercel: web hosting and CDN services • OpenAI: AI-powered translation and content generation • Resend: email notifications • Google OAuth: social login service These providers are subject to their own privacy policies and process your data solely for the purpose of service delivery.
User Rights
You have the right to access, correct, delete your data, and object to data processing. Contact contact@zedinga.com to exercise your rights.
Contact
For questions about our privacy policy or data requests: Email: contact@zedinga.com Data protection requests will be responded to within 30 days.